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Cold Email Deliverability Playbook: How to Stay Out of Spam

For sales teams, founders, and marketers using outbound email as a growth channel

Jaclyn Curtis avatar
Written by Jaclyn Curtis
Updated over 4 months ago

Why Emails Go to Spam in the First Place

Email providers like Gmail, Outlook, and Yahoo use smart filters to protect users from spammy content. These filters look at a combination of factors:

  • Your domain reputation

  • The words and formatting in your email

  • How many emails you’re sending—and how fast

  • Whether people open, reply, or mark you as spam

  • Whether your technical setup checks out

If anything looks off, even slightly, your email could go straight to the spam folder.


Step 1: Set Up Your Domain Properly

Before you send a single cold email, make sure your domain is configured correctly.

Here’s what you need:

  • A mirror domain (like outreach.yourcompany.com)

  • Proper DNS records: SPF, DKIM, and DMARC

  • A warmed-up sending reputation (gradually ramping up your volume)

  • A dedicated tool or inbox that separates cold emails from your main domain

👉 Not sure how to do this? Check out our DNS setup guide.


Step 2: Use Deliverability-Friendly Language

Content plays a huge role in whether your email hits the inbox or not. Even if your technical setup is perfect, using too many “trigger words” can flag your message as spam.

🚫 50 Common Spam Trigger Words to Avoid

Words that sound scammy:

  • Free, Guarantee, Risk-free, Winner, Promise you, 100% guarantee,

Hard-sell phrases:

  • Buy now, Act fast, Limited time, Don’t miss out, Exclusive deal, Save big, Instant access

Financial red flags:

  • Earn money, Investment, Extra cash, Eliminate debt, Make money,

Medical claims:

  • Miracle, Cure, Weight loss, Anti-aging, Enhance

Urgency or pressure:

  • Urgent, Final notice, Act immediately, This won’t last, Last chance, Time-sensitive, Hurry

Use these words carefully—especially in subject lines and intros. If it feels like a sales pitch, it probably reads like one too.


Step 3: Write Like a Human, Not a Marketer

Spam filters are trained to spot robotic, salesy emails. People are too.

What works instead:

  • Keep it short, simple, and personal

  • Sound like someone starting a conversation—not closing a deal

  • Use natural language and one clear call to action

Bad example: “Hurry! This exclusive offer won’t last!”

Better example: “Hey, saw you’re hiring—open to a quick chat?”

Focus on Value, Not Hype

  • Frame your message around them, not you

  • Be clear and honest about your offer

  • No clickbait subject lines

Structure That Works:

  1. Subject: Direct, relevant, and curiosity-driven

  2. Opener: Personalized, shows relevance

  3. Body: Short pitch with clear outcome

  4. Call to action: Light, non-pushy (“Open to a quick chat?”)


Step 4: Send Smart

You can have great emails and still land in spam if you’re sending them the wrong way.

Don’t:

  • Blast 500 emails/day from a cold domain

  • Use identical templates for every contact

  • Using link trackers or URL shorteners too early

  • Overusing images, attachments, or formatting

Do:

  • Start small (20–50 emails per day per inbox)

  • Personalize every message (first lines, context, value)

  • Ramp up volume gradually as your domain warms


Step 5: Test, Track, and Tune

Cold email success is about consistency—and knowing what’s working.

Tools worth using:

  • Mail-Tester – check for spam words and formatting issues

  • GlockApps – test your inbox placement

  • Warmup tools – keep your reputation strong

Metrics to monitor:

  • Open rate (healthy = 40%+)

  • Reply rate (strong = 8–12%)

  • Bounce rate (safe = under 5%)

  • Spam complaints (ideal = under 0.1%)


Bonus: Keep Your Lists Clean

Your message might be perfect—but if you’re emailing bad data, none of it matters.

  • Always verify email addresses before you send (Alsona enriches your lists with cleansed data)

  • Use tools like LinkedIn filters and enrichment platforms to build targeted, verified lead lists


Final Thoughts

Cold email is still one of the most powerful growth channels—but only if your messages make it to the inbox. Avoiding spam isn’t about tricking filters. It’s about building real conversations from a place of relevance, clarity, and trust.

Clean setup. Clean copy. Clean list. That’s the formula.

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