Now that your campaign is live, it’s time to start conversations and turn interest into real business opportunities. Alsona makes it easy to stay on top of replies and engage with leads effectively — all in one place.
Where Conversations Live: The Inbox
When a prospect replies to your campaign, their response will appear in the Inbox tab.
📸 (Insert screenshot of Inbox tab with a new reply)
Click on a conversation to:
View the full message thread
See profile details in the top right corner
Respond directly inside Alsona
💡 Note: If you reply to the conversation from LinkedIn directly, that message will still sync and show in Alsona’s Inbox.
Inbox Tools & Actions
Inside the Inbox, you’ll see three dots (⋯) next to the message timestamp. Clicking this opens several useful options:
Mark as Unread – Re-mark a message to come back to later
Archive – Clean up your inbox view by hiding old conversations
Force Continue Sequence – Useful when a reply shouldn't stop the workflow
Label As – Organize messages with pre-set or custom labels
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When to Use “Force Continue Sequence”
By default, when a prospect replies, the workflow pauses. However, some responses don’t require a manual reply — for example:
Prospect accepts your connection and replies: “Thanks!” or “Hello!”
In this case, instead of replying manually, you might want the next message in your sequence to go out as planned. Use Force Continue Sequence to resume the workflow.
Labels = Organized Outreach
Alsona includes 8 pre-filled label options (e.g., Interested, Meeting Booked, Out of Office), but you can create your own custom labels to match your process.
Labeling helps you:
Segment conversations
Quickly prioritize follow-ups
Understand pipeline status at a glance
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Filter & Search Your Conversations
You can easily stay organized by using:
Search bar – to find specific messages
Filters – by campaign, label, or read/unread status
📸 (Insert screenshot of filters and search bar in Inbox)
Bonus Resource: How to Turn Replies into Meetings
Be sure to check out our playbook: “Lead Nurturing Playbook: From First Reply to Booked Meeting”
It’s packed with reply templates, follow-up ideas, and proven strategies to help you move conversations forward.
Enjoy the Conversations!
Every reply is a signal — of interest, timing, or opportunity. Use your inbox to keep things moving and build real relationships at scale.