Email Questions
Will emails automatically enrich?
Emails will not automatically enrich. You need to include a "Find business email" action when creating the workflow to enrich your profile list with emails.
What % of business emails can you find upon enrichment?
We are able to find about 50-60% of business emails.
Are the emails business or personal emails?
All emails are business emails.
Where do you get business emails from?
We work with several third-party data providers and use a waterfall system to find the relevant business email.
When should I increase the limits on email?
You can increase limits by 50 additional emails on a weekly basis.
Seat Questions
Can I add a seat to an existing campaign?
No, you cannot add a seat to an existing campaign.
Can I run a multi-seat campaign if the profiles are on different LinkedIn premium plans?
All plans can run a standard "People" search, but a Sales Navigator filter will only work on seats that have a Sales Navigator plan.
Campaign Questions
Can you run a campaign using a basic LinkedIn account?
No, you cannot run a campaign using a basic LinkedIn account.
Do stats continue to populate against paused campaigns?
Yes, stats continue to populate on paused campaigns when a prospect takes an action.
Can I make changes to a campaign after it started?
You can make changes to the copy any time and new profiles that enter that step will see the updated copy. You can make adjustments to a workflow, but not if a later step already has stats.
AI Agent Questions
What is the difference between a fallback goal and the objection handling setting?
A fallback goal will trigger if one is created and the original goal is not met. This is an alternative to the original goal and not considered a final objection. Objection handling takes effect when one or both goals cannot be met. The AI will handle one layer of objection handling.